--- title: Supplier Experience Live --- [![vast.png](https://hub.hicxsolutions.com/hs-fs/hubfs/Hicx-logo-positive@2x-1.png?width=156&height=55&name=Hicx-logo-positive@2x-1.png "vast.png")](https://hub.hicxsolutions.com/sxm-live) [![vast.png](https://hub.hicxsolutions.com/hs-fs/hubfs/Hicx-logo-positive@2x-1.png?width=156&height=55&name=Hicx-logo-positive@2x-1.png "vast.png")](https://hub.hicxsolutions.com/) [![vast.png](https://hub.hicxsolutions.com/hs-fs/hubfs/Hicx-logo-positive@2x-1.png?width=156&height=55&name=Hicx-logo-positive@2x-1.png "vast.png")](https://hub.hicxsolutions.com/) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. - [Home](https://hub.hicxsolutions.com/sxm-live) - [Speakers](https://hub.hicxsolutions.com/sxm-live-speakers) - [Agenda](https://hub.hicxsolutions.com/sxm-live-agenda) - [Venue](https://hub.hicxsolutions.com/sxm-live-venue) - [Register](https://hub.hicxsolutions.com/sxm-live-register) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. ![2118\_DESIGN - Header App 2000x750 v5](https://hub.hicxsolutions.com/hs-fs/hubfs/2118_DESIGN%20-%20Header%20App%202000x750%20v5.jpg?width=2000&height=750&name=2118_DESIGN%20-%20Header%20App%202000x750%20v5.jpg "2118_DESIGN - Header App 2000x750 v5") October 10th, 2023 | Tobacco Theatre, Amsterdam [REGISTER NOW](https://hub.hicxsolutions.com/sxm-live-register) Leading brands are transforming their procurement and supply chain strategies by putting supplier experience at the centre. HICX Supplier Experience Live, an official DPW Amsterdam 2023 side event, is the only event dedicated to helping organisations use supplier experience to remove friction and become customer-of-choice. ![Venue 2](https://hub.hicxsolutions.com/hs-fs/hubfs/Venue%202.jpg?width=1120&name=Venue%202.jpg "Venue 2") ## Featured Sessions ### Heineken Supplier Experience & The Practitioner’s View: A Panel Discussion ![Heineken Logo](https://hub.hicxsolutions.com/hubfs/heineken%20logo.png) Heineken Supplier Experience & The Practitioner’s View: A Panel Discussion About Heineken Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam dictum massa neque, ut accumsan dui iaculis sit amet. Vivamus gravida placerat massa ut rutrum. Vestibulum nec dignissim lacus, at dapibus mi. Orci varius natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Phasellus lobortis maximus scelerisque. Phasellus pulvinar condimentum erat, et ornare nulla hendrerit eget. Vestibulum fermentum ex mauris. Etiam porttitor mollis felis, sit amet gravida metus maximus eu. Nam at felis quis felis pretium facilisis nec et sem. Praesent consequat faucibus velit, et bibendum velit. Cras consequat odio cursus leo faucibus, quis hendrerit nunc consectetur. Sed euismod magna a dui dapibus iaculis. ### Kearney Opening Keynote from Dr. Elouise Epstein ![Kearney FINAL](https://hub.hicxsolutions.com/hubfs/Kearney%20FINAL.jpg) Kearney Opening Keynote from Dr. Elouise Epstein About Kearney Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam dictum massa neque, ut accumsan dui iaculis sit amet. Vivamus gravida placerat massa ut rutrum. Vestibulum nec dignissim lacus, at dapibus mi. Orci varius natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Phasellus lobortis maximus scelerisque. Phasellus pulvinar condimentum erat, et ornare nulla hendrerit eget. Vestibulum fermentum ex mauris. Etiam porttitor mollis felis, sit amet gravida metus maximus eu. Nam at felis quis felis pretium facilisis nec et sem. Praesent consequat faucibus velit, et bibendum velit. Cras consequat odio cursus leo faucibus, quis hendrerit nunc consectetur. Sed euismod magna a dui dapibus iaculis. ### Johnson & Johnson Demystifying the Technology Landscape ![Johnson & Johnson FINAL](https://hub.hicxsolutions.com/hubfs/Johnson%20%26%20Johnson%20FINAL.jpg) Johnson & Johnson Demystifying the Technology Landscape About Johnson & Johnson Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam dictum massa neque, ut accumsan dui iaculis sit amet. Vivamus gravida placerat massa ut rutrum. Vestibulum nec dignissim lacus, at dapibus mi. Orci varius natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Phasellus lobortis maximus scelerisque. Phasellus pulvinar condimentum erat, et ornare nulla hendrerit eget. Vestibulum fermentum ex mauris. Etiam porttitor mollis felis, sit amet gravida metus maximus eu. Nam at felis quis felis pretium facilisis nec et sem. Praesent consequat faucibus velit, et bibendum velit. Cras consequat odio cursus leo faucibus, quis hendrerit nunc consectetur. Sed euismod magna a dui dapibus iaculis. [Facebook](https://www.facebook.com/apex-jamesmcgiven) [Instagram](https://www.instagram.com/apex-jamesmcgiven) [Twitter](https://www.twitter.com/apex-jamesmcgiven) [See Full Schedule](https://hub.hicxsolutions.com/sxm-live-agenda) ## Meet our speakers ### Elouise Epstein [Follow me on LinkedIn](https://www.linkedin.com/in/drelouise/) Partner Kearney ![BO-Epstein-Eloise](https://hub.hicxsolutions.com/hubfs/BO-Epstein-Eloise.jpg) Elouise Epstein Partner Kearney About Elouise Epstein Dr Elouise Epstein is Partner at Kearney and one of the world’s preeminent experts on [digital procurement](https://www.hicx.com/news/hicx-named-in-procuretech-100-for-supplier-management/) and how it affects supply chains.  Specializing in how to apply digital to solve actual business problems, Elouise is author of ‘Trade Wars, Pandemics, and Chaos: How digital procurement enables business success in a disordered world’ and is already working on a follow-on book.  She works with leaders who aren’t afraid of a challenge. “The middle-of-the-road clients usually prefer incremental changes. That’s fine, but that’s not the role for a futurist,” she says.  SEE FULL PROFILE [LinkedIn](https://www.linkedin.com/in/drelouise/) ### Duncan Jones [Follow me on LinkedIn](https://www.linkedin.com/in/duncan-jones-9694084/) Vice President, Principal Analyst at Forrester Research (Retired) ![Duncan Jones](https://hub.hicxsolutions.com/hubfs/duncan-jones-border.webp) Duncan Jones Vice President, Principal Analyst at Forrester Research (Retired) About Duncan Jones Duncan spent almost twenty years at Forrester Research and now works as an advisor, speaker and investor in all areas Procurement, having acquired 40 years’ experience of software implementations in the technology industry.  Duncan is one of the main architects behind Forrester’s approach to buy-side applications, “supplier value management” (SVM). This term recognizes that firms increasingly view suppliers as key partners who contribute as much to business success as employees.  [LinkedIn](https://www.linkedin.com/in/duncan-jones-9694084/) ### Lance Younger [Follow me on LinkedIn](https://www.linkedin.com/in/lanceyounger/) CEO ProcureTech ![Lance Younger](https://hub.hicxsolutions.com/hubfs/Lance%20Younger-1.jpg) Lance Younger CEO ProcureTech About Lance Younger Lance is the CEO and Founder of ProcureTech, a digital platform focused on building the digital future of procurement. ProcureTech delivers digital procurement transformation through StrategyLAB, SCOUT and ACCELERATOR programmes, and is also home to the ProcureTech100, the definitive 100 pioneering digital procurement solutions.   Lance also champions entrepreneurs and social impact through advisory roles with the GreenTech Alliance, the Sustainable Procurement Pledge, the Prince’s Trust Business Launch Group for young people, and as a founder of Procure4Peace.org.  SEE FULL PROFILE [LinkedIn](https://www.linkedin.com/in/lanceyounger/) ### Ruth Bromley [Follow me on LinkedIn](https://www.linkedin.com/in/ruth-bromley-heineken/) Director, Procurement Enablement Heineken ![Ruth Bromley](https://hub.hicxsolutions.com/hubfs/Ruth%20Bromley%20FINAL.jpg) Ruth Bromley Director, Procurement Enablement Heineken About Ruth Bromley Since joining the brewing industry 22 years ago, Ruth spent the first part of her career in supply chain, before switching into Procurement a decade ago.   Within Procurement, Ruth is responsible for Heineken’s technology roadmap, operational excellence and people enablement programs.  She is a recognized leader in the field, and always keen to explore new ideas to enable the business and to drive decision-making. Her passion for team development has helped the organization deliver successful projects in a way that previously would not have been possible.  Ruth graduated from Durham University in the field of Electrical and Electronics Engineering, and holds a Master Brewer certificate from the Institute of Brewing and Distilling.  SEE FULL PROFILE [LinkedIn](https://www.linkedin.com/in/ruth-bromley-heineken/) ### Adam Hubbard [Follow me on LinkedIn](https://www.linkedin.com/in/adam-hubbard-34491721/) Senior Manager of Supply Chain; Governance and Performance EDF ![Adam Hubbard](https://hub.hicxsolutions.com/hubfs/Adam%20Hubbard.jpg) Adam Hubbard Senior Manager of Supply Chain; Governance and Performance EDF About Adam Hubbard With more than 20 years’ experience across a range of blue-chip organizations, Adam is passionate about what great Procurement can do and the impact it can have on the business it supports.  Adam’s experience spans all aspects of Procurement from sourcing, contracting, supplier management, procurement operations (including outsourced operations) through to the policies, processes and systems that underpin all of these activities.  Adam holds MCIPS in Purchasing, Procurement/Acquisitions and Contracts Management.  SEE FULL PROFILE [LinkedIn](https://www.linkedin.com/in/adam-hubbard-34491721/) ### Marc Bengio [Follow me on LinkedIn](https://www.linkedin.com/in/marc-bengio-47887a/) Sr. Director - Head of Technology Enterprise Procurement Johnson & Johnson ![MB Portrait](https://hub.hicxsolutions.com/hubfs/MB%20Portrait.jpg) Marc Bengio Sr. Director - Head of Technology Enterprise Procurement Johnson & Johnson About Marc Bengio Having spent almost two decades at Johnson & Johnson, Marc has extensive experience in Procurement, Supply Chain, IT and IT strategy, supporting direct and indirect procurement, and areas including manufacturing, quality and customer experience.     Marc, whose academic background includes Science, Mathematics and Computer Science, now plays a leading role in architecting and delivering J&J’s digital strategy, which has its focus on supplier centricity and transforming healthcare with innovative supplier solutions.  SEE FULL PROFILE [LinkedIn](https://www.linkedin.com/in/marc-bengio-47887a/) ### Costas Xyloyiannis [Follow me on LinkedIn](https://www.linkedin.com/in/costasx/) CEO HICX ![Costas](https://hub.hicxsolutions.com/hubfs/Costas.png) Costas Xyloyiannis CEO HICX About Costas Xyloyiannis Costas Xyloyiannis is co-founder and CEO of HICX, the leading supplier information management solution for the Global 5000.  Costas founded HICX in 2012 in order to address the challenges of bad supplier data in the enterprise and has worked with companies such as BAE Systems, Novartis, EDF Energy, Unilever, Mondelez, Baker Hughes and more to deliver world-class supplier management built on rock-solid supplier data.  Costas holds a Master’s degree in Computer Science from Imperial College London and is a regular speaker and contributor on the importance of data as a foundation for digital transformation in business.  SEE FULL PROFILE [LinkedIn](https://www.linkedin.com/in/costasx/) ### Anthony Payne [Follow me on LinkedIn](https://www.linkedin.com/in/anthony-payne-3343b01/) CMO HICX ![Anthony Payne](https://hub.hicxsolutions.com/hubfs/MicrosoftTeams-image-1.png) Anthony Payne CMO HICX About Anthony Payne SEE FULL PROFILE [LinkedIn](https://www.linkedin.com/in/anthony-payne-3343b01/) ### Ragnar Lorentzen [Follow me on LinkedIn](https://www.linkedin.com/in/ragnar-lorentzen/) CCO HICX ![Ragnar Lorentzen](https://hub.hicxsolutions.com/hubfs/Ragnar%20Lorentzen.jpeg) Ragnar Lorentzen CCO HICX About Ragnar Lorentzen Ragnar joined HICX in October 2018 and leads the sales, pre-sales, business development and alliances teams and overseas commercial strategy, process and performance.   Prior to HICX, Ragnar was part of the founding management team of Procurement Leaders’ research and advisory business and led the business unit growth to over 500 clients.  Ragnar holds a Bachelor of Science in International Business from Norwegian Business School and an MBA from Durham University and is a regular contributor at Procurement and Supply Chain events. 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